Comparing Microsoft Dynamics AX vs. SAP All-in-One

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If you are in the early stages of your software selection decision, you are undoubtedly in the process of comparing the features and functionality of various systems.  During this process, it is important to ensure that you are comparing apples to apples.  Two comparable market leaders that you could be considering are SAP All-in-One and Microsoft Dynamics AX

Let’s see how they stack up against each other in a number of functional areas:

Ease of Use
Keystone Strategy recently released a research paper revealing that Microsoft Dynamics AX end users on average rated their experience with Microsoft applications more favorably than SAP users rated their experience with SAP.  In fact, Dynamics AX beat out SAP by 8% to 27% in every category, including transactional efficiency, business insight, collaboration, familiarity, and flexibility.  Users ranked Dynamics AX as 17% more usable than SAP.  This is most likely due to the familiar and intuitive interface that reduces the learning curve and training costs for new users. 

Role-based User Interface
Both SAP and Dynamics AX provide role-specific user experiences, but they go about it differently. 

SAP: a family of user interfaces, each having its own role structures which can add extra work for IT to deploy and upgrade. 

AX: role-tailored information delivered directly to Role Centers which are personalized home pages for each user, enabling people to cut through the clutter and delivering just the information they need, where and when they need it.

SAP: a portal experience is provided via SAP Enterprise Portal (EP) which requires that user access must be set-up separately in the Portal in addition to security set-up within All-in-One.

AX: out-of-the box portal capabilities are available that do not require customers to re-implement security features.

Ease of Customization
SAP:  while customers and partners can each have separate object ranges for customizations, they are still on the same layer which can lead to additional testing and expense.

AX: provides a layered architecture where partners and customers each have a layer where they can make customizations without disrupting each other’s work, making on-going changes and upgrades more manageable.

Self-service Business Intelligence (BI)
With self-service access to information and analytical tools, you can improve productivity and reduce demand on valuable IT resources.

SAP:  some self-service BI exists within SAP, but often companies are required to deploy SAP Business Warehouse which requires its own server, database, and security scheme. 

AX:  meets the spectrum of BI needs by delivering a flexible and adaptable business management solution with integrated analysis, communication, and collaboration capabilities that don’t require costly add-ons or a separate analytics program.

Learn more about this topic by downloading the complimentary “Empower Your People with Self-Service Business Intelligence” whitepaper.

By Socius, a Microsoft Dynamics Partner in Ohio, Kansas City, and California

2 thoughts on “Comparing Microsoft Dynamics AX vs. SAP All-in-One”

  1. I have not used SAP. I have been involved with Dynamics AX for many years.

    Dynamics AX 2012 is the most configurable solution out of all the Dynamics products. The configurable workflow and Business Intelligence is outstanding.

    With 800 Plus reports plus a dozen or so data cubes out of the boxes it really delivers. Adding the 30+ role centres, which then serve up the Business Intelligence for each role, out of the I said excellent.

    It's built for Enterprise level organisations, who typically have enterprise level requirements. More configuration typically requires a larger budget, but I would imagine under an SAP level budget.

    As SAP is more complex one would then logically think it cost more to implement and has more risk in its implementation.

    If it helps, at a headline level, we have a page about the top 10 reasons to choose Microsoft Dynamics AX 2012. You can find it at;

    You can also find a list and description of the available Dynamics AX 2012 modules as well.

    Hope it’s of interest.

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