- Program Management: Managing all of the different moving parts of the software implementation, such as business process improvements, business acceptance, and organizational change management, requires strong program management, governance, and controls.
- Business Process and Workflow Definition and Improvement: Business process improvements, workflows within and outside the system, and employee roles within the system all need to be defined before the system can be fully adopted.
- Business and Technical Integration: Integration to systems and business processes outside the system need to be managed from a technical and business design and testing perspective; otherwise, the system will be fragmented and disjointed, which defeats the whole purpose of ERP.
- Globalization and Localization: Many organizations want to standardize business processes across multiple locations and countries, but some level of localization needs to take place. Whether it’s local regulatory needs, reporting requirements, or shipping and customs processes, some aspects of the global rollout may require localization and can delay a project if these aspects aren’t defined early on.
- Independent Oversight of Technical Resources: Without clear direction, guidance, and project controls, it is easy to fall into a spiral of unnecessary customization, configuration, and set-up that doesn’t meet key business requirements and results in higher costs and longer durations.
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By Sikich, a leading