Doesn’t it seem like everywhere you turn there is a new technology to evaluate? These technologies promise new levels of productivity, better communication, new ways to market and sell, or simply to communicate. It is easy to get overwhelmed or accidentally become a ‘manager of technology’ instead of a manager of the business.
Small and medium businesses are faced with a built-in tension that you don’t have in larger businesses. That is, how to do ‘everything’ with limited resources and how to level the playing field and compete with larger, more sophisticated businesses. What is a small business person to do?
Business owners are faced with a choice. Do I focus my efforts and resources on what I do best – taking care of my customer – or do I try to do everything? How the businessperson answers this question will, at some level, determine future success. Allowing your organization to become distracted in the evaluation, implementation, support, upgrade, migration, and recovery of technology takes away from achieving the next breakthrough in growth, customer service/care, and revenue and profit.
Instead, think about how you can identify a ‘
Technology outsourcing is not a new concept. To the small and medium business, the advantages are many:
2. Improved Technology Service Quality: You can get reports on overall performance and availability of the technology; there are
3. Best Equipment, Software, and Tools: Your business is kept on the latest versions, the fastest platforms and network connections without you having to evaluate, test, implement, or support the technology. Your business benefits from increased cost savings, better process automation, and higher productivity, keeping you ahead of the competition.
4. Flexibility/Scalability: As your business grows or changes, you’re never under-or over-invested in technology.
5. Accountability: Like every other asset in your business, you will know the contribution it makes to the business. No fuzzy thinking or assumptions of contribution. The technology becomes accountable to you.
By NextCorp, Ltd.,