NetSuite and Microsoft Dynamics GP have taken aim…at each other. As a result, there has been a lot of chatter in the ERP software marketplace. NetSuite says that Great Plains is “Yesterday”. Microsoft says that “NetSuite was right then…Dynamics is right now”. So how can you find the truth about which product would be best for your business?
By looking purely at the facts about both solutions and getting input from independent industry analysts, you can better understand what selecting either solution would mean for your business.
The Truth about NetSuite
NetSuite is a cloud-based, integrated solution covering ERP, CRM, and e-commerce capabilities that are primarily delivered from a single data center. Its Software-as-a-Service (SaaS) delivery model leverages a web interface that makes the application available from any web-enabled hardware and can reduce an organization’s dependence on IT infrastructure and administration, which may result in cost savings. NetSuite OneWorld supports multi-lingual, multi-national, and multi-subsidiary organizations and is available at an additional cost.
What Does This Mean to You?
If your business does not have a strong technology infrastructure and does not require one for any reason, then a SaaS ERP solution like NetSuite can help you save on costs with their user-based subscription pricing. However, if you do select a NetSuite subscription, you are often locked into a one year (if not longer) contract. If you decide to migrate away from NetSuite at any point, you may not be able to retain or access your historical data. Additionally, since NetSuite is a multi-tenant environment, they control when and how upgrades take place to their solution, which could result in inconvenient business interruptions for you. Other business interruptions outside of your control could occur in the event of a disaster affecting NetSuite’s central data center (which is located in an area known for seismic activity).
The Truth about
Microsoft Dynamics GP offers both an on-premise and partner hosted solution that integrates seamlessly with CRM, Business Intelligence and collaboration tools, and familiar Microsoft programs including Outlook and Excel. It includes out-of-the-box functionality to manage multiple companies and locations, even across multiple countries.
What Does This Mean to You?
Microsoft Dynamics GP delivers the power of choice and control. If you already have invested in IT infrastructure or require an on-premise deployment, that is available to you. If you do not have those investments or needs, you can opt for a partner hosted delivery method which may result in some cost savings for your business. If your business requires an end-to-end solution, Dynamics GP and Dynamics CRM are tightly aligned with bi-directional data flow in real-time. If you don’t have those needs, you won’t be paying for CRM functionality that you aren’t using. Additionally, you can save on training costs due to the similar user experience that Dynamics GP shares with Office. Having either an on-premise or a partner hosted solution puts you in control of where your data is stored, how it is recovered in the event of a disaster, and how and when upgrades take place.
What Independent Analysts Have to Say
In December 2009,
Not only has Microsoft Dynamics been proven to be functionally superior to NetSuite in independent research, it has also been proven to be more popular with small and midsized businesses (SMBs). According to a
The white paper, “
By Socius, a