As Americans debate the best options for health care reform, one fact is undisputed: technology investments are already playing a major role in improving patient services and creating a healthy bottom line for physician groups and health care providers. At
By establishing small specialty practices – known as centers of excellence – the group makes it possible for physicians and staff to keep pace with leading-edge diagnostic and treatment breakthroughs while continuing to deliver personalized care. Each center has access to onsite technology, therapists, and technicians, and they share record-keeping and support staff to help maintain a continuity of care for patients requiring referrals to other specialists.
As the organization quickly grew from a small to large practice, it was apparent that its
“We are a highly automated office, the foundation of which is our financial system, Microsoft Dynamics GP,” says the group’s finance director. “It’s critical that we have a solid technology solution in place since seamless automation is a cornerstone of our excellence. The more automated we are, the more time and energy we spend delivering better, more affordable patient services rather than performing manual tasks.”
By implementing Microsoft Dynamics GP’s financial management suite, it was easier for the physicians and staff to focus on their #1 priority of delivering high-quality patient care and services -- while reducing costs.
5 Key Benefits Microsoft Dynamics GP Delivers to Physician Groups and Health Care Providers:
- Streamlined Processes and Increased Productivity
- Enhanced Patient Care
- Improved Decision-Making
- Improved Profitability
- Protected Investment for Future Growth
After a careful evaluation and business process review, The TM Group consultants worked with the group’s financial team and IT staff, to implement a comprehensive solution including:
Improving profitability by increasing productivity:
By implementing a solution based on Microsoft technology, the progressive practice has increased productivity by leveraging its investment in Microsoft Dynamics GP and building on its solid foundation. The company has saved several hours a month keying in timecards by implementing an integrated time clock system. Now with Time Matrix they can see real-time information on hourly employees. The time clock also keeps track of wage allocation by department and cost center, eliminating the need for an estimated allocation at month end. They have also implemented a fully integrated document imaging solution from KwikTag. Purchasing documents are scanned and automatically linked to source records in Microsoft Dynamics GP. Supporting documentation is now a click away and no longer requires manual retrieval from a cabinet drawer. Also, the group is continuing to eliminate manual and redundant tasks by integrating its patient billing system, NextGen, with its Microsoft Dynamics GP solution.
The practice needs departmental reporting that is completed quickly and with professional-looking results. Because of the nature of its structure (multiple physicians operating as independent profit and loss centers), accurate allocation reporting is a must. With Microsoft Dynamics GP, such reporting is a snap as automatic allocations are performed using standard functionality. Direct expenses such as per day room use and help from assistants, as well as indirect expenses such as building rent and electricity, are easily and quickly allocated to the appropriate physician. Before Microsoft Dynamics GP, such allocation reporting was attempted through spreadsheets and manual calculations. The integrated posting of indirect expenses alone easily saves the accounting team two hours per month, and the chance of error is dramatically reduced.
“Even users with no previous Microsoft Dynamics GP experience are trained and up and running in a couple days,” says the finance director. “If users have a Windows or Outlook background, they get acclimated to it very easily and quickly.”
In the past, monthly packets were prepared for physicians in a labor-intensive – and more error prone process. Today, with the help of
Enhanced Patient Care:
With patient charts being completely electronic, information can be shared online quickly between physicians. Electronic charts have also allowed faster and more accurate information. Digital x-rays can be pulled up online rather than being manually transported from physician to physician. Ultimately, the group’s embrace of the latest technology has to offer has enabled its physicians to serve patients better through increased collaboration and decreased wait time.
The orthopaedic group uses a solution from NextGen Health Care Information Systems for its integrated electronic health record and practice management systems, connectivity solutions, and billing services. A major reason they chose the NextGen solution is that it’s based on
For more information about this Microsoft Dynamics GP Physician Group Case Study, please contact us at The TM Group at [email protected] and we’ll be happy to send you a copy.