With Microsoft Dynamics GP and Excel you’re not confined to out of the box reports that don’t allow you to look at the future as well as the past. You can analyze and visualize data using data cubes displayed as key performance indicators (KPIs) with drill-down capabilities that let you get to the detail behind the numbers. Performance management is all about keeping standards high and customers happy – which is not easily monitored with out of the box accounting reports.

Why is measuring performance important?

In the cycle of never-ending quality improvement, performance measurement should:

• Track progress against high level organizational goals,
• Identify opportunities for improvement,
• Compare performance against both internal standards and customer response.

Performance measurements will help you identify the strengths and weaknesses of your organization so you know where to focus on improvement.  When quality assurance is critical to your organization’s success (and whose isn’t) track those measurements that are the bellweathers of customer loyalty.  Whether it’s customer returns, unfilled orders or other KPIs – focus on the ones that are specific to your business success.

Does your current accounting system keep you in the dark?

If you aren’t monitoring the real KPIs that build customer loyalty and employee accountability, your managers may not be making the best decisions.  KPI measurements to support better decisions should be designed to:

1. Ensure customer requirements have been met.
2. Set sensible, measurable objectives with specific accountability.
3. Provide standards for establishing comparisons.
4. Provide visibility and a “scoreboard” for people to monitor their own performance level.
5. Highlight quality problems and determine areas for priority attention.
6. Provide feedback for driving the improvement effort.

Customer loyalty is no longer something you can take for granted. With the overload of data presented to managers, you need to give them KPIs that will help them notice trends and changes in buying behavior.  Dynamics GP will deliver.

Find out how KTL Solutions can help you put performance management tools in place to keep your business thriving.  Contact Gary at 301-360-0001 or gfrancart@ktlsolutions.com today.

by KTL Solutions, a Washington D.C. Microsoft Dynamics GP Partner 

Are You Missing the Opportunity to Improve Customer Loyalty Through Performance Management? is a post from: ERP Software Blog

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As a “Rule of Thumb,” your DSO delinquent balances should not exceed 33% to 50% of your selling terms.  If terms are 30 days, then an acceptable DSO is 40 to 45 days.  A DSO receivable at 15 days past terms is a collection candidate.  Remember, the less money that is being tied up in accounts receivable the more money you have available for company investment or dividends.

Shrink DSO with Dynamics GP Electronic Billing

Email bill presentment and payment has been proven to improve collection time and can reduce your DSO by 70%.  Optimizing electronic billing processes can dramatically reduce your DSO by cutting the time it takes to get bills to your customers and to elicit payment.  Microsoft Dynamics GP allows you to organize and schedule email delivery of invoices, credit memos, and other sales documents to your customers in XML, HTML, Office Excel, or PDF formats.

Additional benefits of electronic invoicing include:

• Reduce processing costs
• Increase efficiency and productivity
• Compress invoice receipt-to-pay cycle
• Reduce errors and accelerate discrepancy resolution
• Minimize fraud and duplicate invoices
• Increase early payment discount capture
• Strengthen vendor relations
• Improve cash flow forecasting abilities
• Improve visibility and control

Electronic billing is just one way to reduce your DSO and increase your company’s cash flow and efficiency.   To find out how we can help you monitor your company’s performance and find creative ways to build performance, contact Gary at gfrancart@ktlsolutions.com or 866-960-0001 x207.

by KTL Solutions, Washington DC Microsoft Dynamics GP Partner

Better Cash Management with Microsoft Dynamics GP: How Does Your Days Sales Outstanding (DSO) Rank? is a post from: ERP Software Blog

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• Sales manager wants sales by Saleperson
• Purchasing asks for sales by item by month
• Sales people needs sales by customer
• and the Tax department requires sales by state!

In Microsoft Dynamics GP2010, they added a Pivot Table feature to the popular Excel Report Builder module.  This is part of MS Dynamics GP’s goal to “Break the box” of GP – to get the data out of the accounting system and into the hands of your staff that needs it.

How does it work? 

Picture this – You open an Excel spreadsheet, Using the new Pivot Table layout window in Excel 2007, you select Year as your filter (only sales for this year), then add Salesperson as your Row field, lastly you add Sum of Document Amount in your values section.  Instantly, you have the report for your Sales manager with a LIVE connection to your GP Data.  Next week or next month, you can open that same spreadsheet, hit refresh and have the data updated, without any re-formatting.  

Wait! Now the Sales department wants sales by month?  Easy! Drag Month to the column section and you are done.  Go have coffee…  you have saved the hours formerly spent creating (and re-creating) sales analysis reports each period.

Even better – since these reports use the feature of Excel, it is possible to have the staff in other departments create their own sales analysis reports without the assistance of the IT or Accounting.

By Devon Southall, Software Solutions Group, Inc – New York Microsoft Dynamics GP Partner

Sales by… Anything! – in MS Dynamics GP 2010 is a post from: ERP Software Blog

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So does this mean your ERP solution can’t be green?  Not at all.  For instance, perhaps your company has launched a green initiative.  If so, you need some sort of tool to measure your success, or at least monitor things to ensure things flow the way they should.  Dynamics GP Key Performance Indicators can help you see if you have reached goals on things such as fuel consumption, electrical use, waste reductions etc. Web Browser Access to Dynamics GP can create a virtual environment in which employees can work from home, thus reducing traffic and pollution. Electronic document delivery features in GP allow you to organize and schedule the e-mail delivery of invoices, credit memos and other sales documents to your customers in XML, HTML, Office Excel, or PDF format.

If your goal is to improve your overall green efficiencies, Dynamics GP can help you meet that goal.

By Intellitec Solutions, Microsoft Dynamics GP Partner serving Pennsylvania

Is Dynamics GP A Green Solution? is a post from: ERP Software Blog

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