Seems like everyone is using the internet to conduct personal business such as pay bills online, manage insurance policy information, view bank accounts, or manage investment portfolios.  So, it only seems natural that employees would want to be able to use the internet to view and manage their employee benefits in a secure platform.  Microsoft Dynamics GP offers a HRM Self Service Suite that allows employees, managers and administrative staff greater access to information through a secure portal, while at the same time reducing cost for organizations and increasing service to employees without adding overhead. 

But what are the pro’s and con’s of offering a self service portal to employees?

Some of the benefits are:

• Improved employee satisfaction and empowering employees to update and maintain benefit information ‘on demand’ such as viewing benefit enrollment, adding dependants, submitting address changes, viewing paystubs, and submitting vacation request
• Portal becomes ‘virtual online benefits’ department 24/7 across multiple locations through a consistent, instant, anytime access environment
• Automated approval workflow handling and tracking the status of requests submitted
• Secure access with a  convenient single sign-on capability
• HR and Payroll staff can receive and facilitate employee requests at a faster speed than before
• Reduced costs and time to respond through uses of technology to integrate data and handle workflow rules
• Multiple Open enrollment periods can be facilitated through portals by providing employees with current enrollment benefits and providing options to choose and validate missing or incomplete information

 Some of the downsides are:

• Employees and managers that do not have access to computers, need physical accommodation, or ESL will need to be facilitated through either a kiosk or designated facilitator that is made available
• If employees have questions, companies who utlize portals need to have a support mechanism by  phone/email in place to support employee questions
• Lack of human interface can make some employee’s feel that the process has become impersonal.  Providing  initial up front training or recorded webinars can assist employees and managers with helping them feel more comfortable with the transition to self-service
• Employees may have privacy or security concerns viewing or updating very sensitive information over the internet..  The portal security and database has to be very secure to gain the confidence of users and meet government requirements.  New employees will need help becoming familiar with the self service portal and will need to get access immediately following their hire date.

Microsoft Dynamics GP portals for Human Resource Management enable organizations to empower employees, managers, and human resource departments in a cost-effective and secure environment.  With the HRM Self Service Suite, a browser-based application, it can be easily customized and is seamlessly integrated with MS Dynamics GP HR and Payroll series. 

By InterDyn – Remington Consulting, Microsoft Dynamics ERP Gold Certified Partner in Nevada

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Healthcare affects us all, so when we talk about high staff turnover rates, especially in Assisted Living and Skilled Nursing Facilities across the country, we want to ensure the turnover does not affect the care provided. After all, there is a pretty good chance we, or a loved one, may reside at a facility at some point in our lives.  Therefore, efficiency and reducing complexity in Healthcare Business Operations, is of utmost importance.  We want the focus of every Healthcare facility to be on taking the best care of our loved ones, and of course, us.

So, let me get to my point. InterDyn – Remington Consulting can help free your human resources staff from the drudgery of performing routine administrative tasks by allowing them to focus on more strategic objectives through the deployment of  Dynamics GP Human Resources.  Dynamics GP Human Resources and HR Self Service Suite make it easy for your employees to update their own records, via secure web environment, including the following functionality:

• self-service functionality for managers and employees
• employee pay history inquiries
• benefits enrollment and status
• employee profile review and updates
• and skills and training information

The HRM Self Service Suite enables healthcare organizations to empower managers and employees and reduce administrative costs.  All the above information is tightly integrated with Microsoft Dynamics GP Payroll that includes all the functionality you would expect.  Microsoft Dynamics GP Payroll delivers the features, control and security needed to manage sensitive payroll information required by Assisted Living Organizations. Direct deposit processing can streamline salary disbursement, reducing costs and enhancing security. The Payroll module also offers seamless integration with Human Resources, unlimited pay types, automatic calculation of shift differentials, unlimited deductions and benefits, on-screen inquiries, drill-down capabilities, unlimited pay history and automatic tax updates.

As you can see, Microsoft Dynamics GP helps healthcare providers manage the extremely complex HR and Payroll requirements that healthcare organizations face.  Dynamics GP can make it easier for your organization to attract and retain talented, motivated employees with tools that make it easier to record, store and access employee information. 

In my next post we will go a little deeper into the pro’s and con’s of the HRM Employee Self Service.

By InterDyn – Remington Consulting, Nevada Microsoft Dynamics Gold Certified GP Partner

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1. Dynamics GP Portals: Pros and Cons of Using an Employee Self Service Portal for Human Resource Management
2. Invest in Your Employees and Save Money and Time with Microsoft Dynamics GP Human Resources
3. 5 Reasons to Switch from Outsourced Payroll to In-House Microsoft Dynamics GP Payroll