NetSuite and Microsoft Dynamics GP have taken aim…at each other.  As a result, there has been a lot of chatter in the ERP software marketplace.  NetSuite says that Great Plains is “Yesterday”.  Microsoft says that “NetSuite was right then…Dynamics is right now”.  So how can you find the truth about which product would be best for your business? 

By looking purely at the facts about both solutions and getting input from independent industry analysts, you can better understand what selecting either solution would mean for your business.

The Truth about NetSuite

NetSuite is a cloud-based, integrated solution covering ERP, CRM, and e-commerce capabilities that are primarily delivered from a single data center.  Its Software-as-a-Service (SaaS) delivery model leverages a web interface that makes the application available from any web-enabled hardware and can reduce an organization’s dependence on IT infrastructure and administration, which may result in cost savings.  NetSuite OneWorld supports multi-lingual, multi-national, and multi-subsidiary organizations and is available at an additional cost.

What Does This Mean to You? 

If your business does not have a strong technology infrastructure and does not require one for any reason, then a SaaS ERP solution like NetSuite can help you save on costs with their user-based subscription pricing.  However, if you do select a NetSuite subscription, you are often locked into a one year (if not longer) contract.  If you decide to migrate away from NetSuite at any point, you may not be able to retain or access your historical data.  Additionally, since NetSuite is a multi-tenant environment, they control when and how upgrades take place to their solution, which could result in inconvenient business interruptions for you.  Other business interruptions outside of your control could occur in the event of a disaster affecting NetSuite’s central data center (which is located in an area known for seismic activity). 

The Truth about Microsoft Dynamics GP

Microsoft Dynamics GP offers both an on-premise and partner hosted solution that integrates seamlessly with CRM, Business Intelligence and collaboration tools, and familiar Microsoft programs including Outlook and Excel.  It includes out-of-the-box functionality to manage multiple companies and locations, even across multiple countries. 

What Does This Mean to You?

Microsoft Dynamics GP delivers the power of choice and control.  If you already have invested in IT infrastructure or require an on-premise deployment, that is available to you.  If you do not have those investments or needs, you can opt for a partner hosted delivery method which may result in some cost savings for your business.  If your business requires an end-to-end solution, Dynamics GP and Dynamics CRM are tightly aligned with bi-directional data flow in real-time.  If you don’t have those needs, you won’t be paying for CRM functionality that you aren’t using.  Additionally, you can save on training costs due to the similar user experience that Dynamics GP shares with Office.  Having either an on-premise or a partner hosted solution puts you in control of where your data is stored, how it is recovered in the event of a disaster, and how and when upgrades take place. 

What Independent Analysts Have to Say

In December 2009, The Accounting Library released their findings that Microsoft Dynamics GP met 84% of all accounting and business management requirements while NetSuite only met 52%.  In fact, Microsoft Dynamics GP met more requirements than NetSuite in all 13 major categories.  The greatest disparities between products were in the Fixed Assets and Manufacturing categories.  While Dynamics GP met 72% of Fixed Assets requirements and 84% of Manufacturing requirements, NetSuite only met 2% of the requirements for Fixed Assets and none for Manufacturing. 

Not only has Microsoft Dynamics been proven to be functionally superior to NetSuite in independent research, it has also been proven to be more popular with small and midsized businesses (SMBs).  According to a Panorama Consulting survey, Microsoft Dynamics is the most highly rated ERP vendor by SMBs, receiving 33% of the vote while NetSuite only garnered 6% of the vote.  

The white paper, “Microsoft Dynamics GP versus NetSuite: Key Reasons Microsoft Dynamics GP May Be a Better Fit for Your Business” compares and contrasts the two products based on the four basic factors that many business decision makers use when selecting ERP software:  functionality, flexibility, affordability, and vendor stability.  Download the white paper here!

By Socius, a Microsoft Dynamics GP partner in Ohio

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With the Critics Choice and Golden Globes awards just behind us and the Academy Awards coming up on March, our mindset is collectivly focused on “the best of”. What if there were an awards ceremony for the best ERP software – what would the “categories” be ? (Maybe Conan O’Brien can host if he is still looking for work)

Here are some “best of” categories that I consider relevant for considering which ERP solution best fits your business.

Best Score:

Microsoft Dynamics GP offers an incomparable value propositon  for both startup companies and mature organizations. The concept of business ready licensing provides new customers an extremely cost effective method of obtaining both immediate and future functionality. 

And the winner is…

Best Picture:

In the business world, the application “look” most visible and comfortable to end users is Microsoft Office and Outlook. Microsoft Dynamics GP  provides users a role tailored interface featuring that same familiarity. The end result is a significant reduction in learning time resulting in rapid implementation between purchase and go live.

And the winner is…

Best Adaption:

Microsoft Dynamics GP offers flexible deployment models that allow users to adapt either on demand or on premise. Startup customers with minimal cash flow will benefit from the on demand model which provides all the functionality of the business essentials version for as little as $150 per user per month.  As business continues to expand companies then have the choice to transition to an on premise environment if and when that makes economic sense.

And the winner is…

Best Visual  Effects:

Microsoft Dynamics GP and SQL Server provide unparalleled access and maneuverability of organizational information. SQL reporting services, Analysis cubes and Excel connections provide countless ways to display and interact with meaningful business intelligence dashboards and metrics.

And the winner is…

Best Screenplay:

Screen modifications are fun and easy to make with various tools that both enhance and personalize the user experience. Extender allows users to add data fields, notes, macros and lookups without writing a single line of code.  Modifier changes the entire look of the screen to provide each user only the fields and functionality specfiic to their unique processes.

And the winner is…

Best Sequel:

Dynamics GP 2010 provides an award winning lineup of new features guaranteed to impress the masses. Among these are the ability to print any Dynamics GP form to Microsoft Word, one click emailing of groups of documents, customer and vendor accessibility to and updating of information via customized portals and enhanced business intelligence through expanded dashboards, graphs and business metrics.

And the winner is…

Best direction :

The standard and standout of ERP vendor user conferences, Convergence 2010 (April 24-27 in Atlanta) will provide insight into future trends as well as a preview of what to expect from Dynamics 2010 along with visibility to key Microsoft executives and technical specialists. This is a “not to miss” conference that provides value to both prospects and customers alike via keynote speakers, topic specific breakout sessions, hands on labs and the ever popular vendor showcase.

And the winner is…

And the winner in every category  is…Dynamics GP!

By The Knaster Technology Group, Multiple Award winning Colorado based Microsoft Gold Certified Dynamics GP Partner for over twenty years.

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We have clients who started on Great Plains Accounting (DOS or Macintosh) in the early 1990’s, migrated to Dynamics, and continue to use Microsoft Dynamics GP to this day.  We have a high percentage of our clients using Computeration and Dynamics for well over a decade and many using it for over 15 years.

Churn is the market term for turnover of clients and is a strong indicator of the health of the software, delivery platform, support, and training for a product.  Through the business process analysis, demonstration of features, prototype, and deployment of a flexible product like Dynamics, you end up with well satisfied customers.  Add to that reliable support, a strong software roadmap from the developer, and continued investment in the upgrade of the product, and you end up with a solid product usable for a very long time.

A good analysis of NetSuite churn is offered by Jason Carter in his blog.  One must step back from that analysis and ask why the customers are leaving the product so quickly in such high numbers.  The comments on the blog post are as informative as the article itself.

An independent analysis of the Microsoft Dynamics Product Roadmaps shows the long-term investment being made in the product line, indicating strong support of Dynamics GP all the way out to version 14—a product life stretching from 1993 to 2014.  A product that stays on the market this long indicates there are many happy customers with reasonable options to easily add to their product with developer features and third-party products at an economical cost.

Another sign of a stable, long-term product is the number of third-party product developers following it.  Developers get into the guts of product to determine if they want to interface their vertical product or complimentary module to it.  Dynamics has a following of thousands of developers.

Pick a long term product and GP partner with Computeration in Idaho and the Pacific Northwest.

by Computeration – Microsoft Dynamics GP Partner serving Idaho

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Outsourcing choices can be overwhelming to small and mid-size firms.    A succinct document explaining the major outsourcing options will probably convince you that this is an excellent project for which to utilize consulting services.  There is a continuum of functionality to consider for outsourcing:

• Office space, air conditioning, humidity, security, static control
• Ping, Power, and Pipe – connectivity, electricity, and telecommunication lines
• Servers, routers, switches, battery backup, backup devices, and firewalls
• Operating system, anti-virus, backup, and system management software
• Back-office applications for information workers: Microsoft Word, Excel, Outlook, Customer Relationship Management, and ERP software
• Strategic applications that build your competitive advantage:  Point of Sale software, Web sites (especially e-commerce sites), and custom vertical software.
• Network, server, desktop, and peripheral equipment management and maintenance.

A major area in which to reduce costs involves management services—services you retain in-house versus what and how you can reliably out source.  We have clients who have effectively reduced from a full-time, in-house IT person to a one-day-a-week contractor with a service level agreement commitment for response time.

Addressing the outsourcing options with Microsoft Dynamics GP:

• Up front purchase or subscription license on a monthly basis for the operating system, Microsoft SQL, and ERP software
• Managed in house or at a co-location
• Hardware purchased up front or included in a fully managed outsourcing model

By placing Microsoft Dynamics GP in a hosted environment, you tip its advantages over typical hosted-only solutions like NetSuite.  Your software is hosted, stable, managed, and widely-available over the net.  Yet you have more flexibility and functionality, more support and training options, easier customization options, and more third-party products.  You own your data, with access to move it anytime, anywhere. Integration is long standing between all back-office operations for ERP, CRM, and e-commerce.

Consider your outsourcing options today with Computeration, an Idaho and the Pacific Northwest GP partner

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Let’s start off with a little quiz. SaaS is: A) a discount airline offering direct flights to Finland, B) a turbo charged automobile well suited for the German Autobahn, C) Software as a Service, D) not as good as the hype would have you believe.  If you answered “C”, you get points for accuracy. If you answered “D”, you have passed the quiz with honors! (Don’t feel bad if you answered A or B)

Simply put, Software as a Service (SaaS) is a delivery method for software in which the applications are hosted by a third party, rather than reside on your servers.  To access the software, you pay monthly subscriptions fees based on the number of users. At first glance, this model seems very attractive – no upfront software costs, fast implementation, no new hardware to purchase and maintain. But there are many critical factors to take into account if you are considering a SaaS solution.

Someone else will own YOUR financial data!

There is no getting around this fact – if a third party is hosting your ERP software, then your General Ledger, your payables, your confidential data is residing on a server owned by another company. Who truly owns the data? What happens to your data if that company goes bankrupt?  These are risks you need to consider.

There are costs down the road

Sure, $60 a month per user sounds great when compared to $2,250 per user to purchase software, but make sure you are calculating the true cost. SaaS typically is on a named user basis; on premise ERP software like Microsoft Dynamics GP is purchased on a concurrent user basis. Over three years, subscription based pricing probably will be more. Plus, with low cost leasing options, purchasing Dynamics GP does not necessarily mean you have to pay a lot upfront.

You still will have hardware to maintain

Many companies believe that SaaS will allow them to retire existing hardware. But a recent Forrester Research report (The ROI Of Software-As-A-Service) found that most companies deploying a SaaS environment still need to maintain some on premise software to fill in gaps that the hosted solution doesn’t address. And with the cost of hardware going down, are the hardware savings really that great?

In the end, you will probably find that an on premise installation of a robust ERP solution like Dynamics GP is cheaper, more flexible, and better suited for your business.

by Intellitec, Pennsylvania Microsoft Dynamics GP Partner

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Stila Cosmetics,  a global beauty brand headquartered in Glendale, Southern California, went live  on Dynamics GP. The entire project was implemented in less than 6 weeks by Microsoft Dynamics Inner Circle and Presidents club partner  Ignify. Stila was previously on a hosted version of Oracle eBusiness ERP. They were paying a very high fee in the range of $10,000 a month and wanting to lower the total cost of ownership of the ERP system. As its contract with Oracle came up for renewal, Stila started looking at other ERP alternatives and looked at the Microsoft Dynamics ERP platform as well as the Sage MAS 500 ERP from Sage Software. Stila evaluated the systems on cost, performance, usability and functional fit with its needs which were fairly complex. Stila required:

-          Robust financials, inventory management, order management and purchasing functionality

-          EDI Integration to accept orders from its retail customers such as Nordstroms, Macys, Sephora.

-          Ability to integrate the ERP with its 3PL warehouse facility to send it sales orders and purchase orders and receive back shipment notifications  and purchase order receipts so the inventory could be up-to-date.

-          Ability to bring in sales orders from their online direct to consumer retail store to Dynamics GP, allocate the orders with appropriate inventory and process them for shipment from Dynamics GP.

-          Sub-contractor management to be able to track inventory across multiple sub-contractors, reflect the increase in inventory value as it went through the different manufacturing processes and send material to sub-contractors who would do the labor and assembly work required and send the finished product to the 3PL warehouse for shipment to the customer.

Stila selected Microsoft Dynamics GP for its ability to meet all of the above requirements with out of the box functionality,  strong integration capability to meet its needs to interface with its 3PL web store and user-friendly look and feel that worked and felt like Microsoft outlook.

The project kick off was done in the early part of June.  Ignify brought together a team of a GP Functional consultant, a Dynamics GP integration  specialist who had expertise on eConnect and a Project Manager. A discovery was completed in a week after kick off using the accelerated Microsoft Dynamics Sure Step methodology to document the requirements for all major areas including Finance, Distribution, Purchasing and Manufacturing. Following the discovery, Ignify configured Dynamics GP to Stila’s requirements in a week and walked the key Stila team members through conference room pilots showing how the system would work for them. The configuration was refined and documented in a functional specification so that Stila had system documentation for posterity. Ignify began two parallel streams: 1. data migration to bring in master data for customers, vendors, items and chart accounts and transaction history and 2. Integration between the 3PL and Dynamics GP using the native eConnect interface.  The data migration and integration were completed on  test environments before they were done on the production environment.  Based on inputs from the conference room pilot, a final Dynamics GP configuration master was created and loaded with the data for training. The Stila team was trained over a 1 week period and completed user acceptance testing the following week to work through any issues. Stila went live in the week after the July 4th holiday – a schedule that was well under 6 weeks from kick off to go-live.

According to Sandeep Walia, President of Ignify : “Stila had an incredibly tight schedule to go-live and fairly complex requirements with approximately 10 different types of transactions that needed to be integrated with different external systems. However the rich out of the box functionality that Dynamics GP brings to the table with its powerful integration capabilities made the project feasible at a very reasonable cost.”

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Disposable Diaper Company to Automate 80% of Its Financial Reporting by Running Its Business on a Hosted Microsoft Dynamics Solution from OmniVue

Valor Brands, a provider of private label diapers, will be optimizing its business financials through the use of a hosted Microsoft Dynamics GP solution from OmniVue. Using OmniVue’s Hosted solution for ERP, Valor Brands expects to automate 80% of its reporting processes while optimizing the management of its accounts receivables and lowering inventories.

Based in metro Atlanta, Valor Brands is an organization dedicated to its retailers’ category growth and profitability. To accomplish this, the innovative diaper company sources the best materials, utilizes state-of-the-art technology and focuses on quality and innovation throughout each step of the research/development and manufacturing process. Now featuring an environmentally sensitive diaper which uses less petroleum-based materials and more sustainable materials, Valor Brands delivers diapers that are better for baby, better for the family and better for the planet.

After considering its business requirements, Valor determined that its legacy system could no longer support its rapid growth and the needs of its stakeholders. Ideally, the company wanted to improve its financial reporting and analysis capability, while streamlining accounts payable processes, inventory tracking and transactional accounting. Harrison led the team that ultimately chose Microsoft Dynamics GP for its ease of use and flexible reporting, and opted to implement the new software solution in a hosted implementation through OmniVue to eliminate additional server and application management headaches.

“Before our OmniVue solution, most of our reporting and analysis was not being done from within the financial application. It was all done separately in Microsoft Excel,” said Harrison. “Sales couldn’t do any true data analysis. Now, sales will have full reporting capabilities. And reports that would typically take eight to 12 hours per week will be automated by up to 80%, reducing our reporting time to just one to two hours a week. It will bring substantial efficiency to our organization.”

Using its new hosted Microsoft Dynamics solution, Valor Brands also expects to achieve the following additional results:

• Lower overall inventories
• Optimized Accounts Receivable processes by transforming what were once 80 page reports into pivot tables that can be easily sliced and diced as needed
• Integration of warehouse inventory data and elimination of the risk of human data entry error
• Easy-to-view dashboards for key business data including revenue, AR aging, budgets and inventory
• Streamlined item management processes with clear audit trails which eliminate timely change tracking

OmniVue offers Microsoft Dynamics solutions as hosted, on-demand or on-premise options.  Companies like Valor Brands can easily move from hosted and on-demand options to on-premise should their needs change and, companies with on-premise Microsoft Dynamics solutions who wish to scale back on their IT investments can move their system to OmniVue’s hosted environment.

by OmniVue – Georgia Microsoft Dynamics GP Partner

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So here we are barreling ahead with Cloud Computing and SaaS (software as a service) – a pay as you go approach. Microsoft is offering MS Office in the clouds and Google has their cloud answer to the MS Office suite. Take a look at this link that defines exactly what Cloud Computing, both public and private, is all about.

It all sounds very cool and unstoppable – ERP apps such as Great Plains is offered that way, MS CRM and, of course, the granddaddy of online ERP and CRM, NetSuite. Looking at it a little closer, it seems to me that some companies approach this in a restrictive way. I found this excellent article while “working” at the airport waiting for my delayed flight, called Software + Service, The Full Story.

All I can say after reading this is that Microsoft sometimes comes late to the party but they have this one nailed. After you read this, you will see that software plus services is not just a marketing pitch.

Being from Arizona – don’t fence me in (software plus services) really resonates with me.

by Sherwood Systems – Arizona Microsoft Dynamics GP Partner

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First, you’re probably saying to yourself, “How can they even compare Microsoft Dynamics with NetSuite it’s apples and oranges? NetSuite is a SaaS (Software as a Service) application and Microsoft Dynamics GP isn’t.” But that’s only partly true, while NetSuite is strictly a SaaS application, Microsoft Dynamics GP can be configured either on-premise or on-demand-expertly hosted by a Microsoft Partner.  So let’s start our comparison right there.

Reason #1 – NetSuite SaaS Only versus On-Premise and On-Demand with Microsoft GP
Microsoft Dynamics GP offers flexibility in deployment models, hosted (on-demand), on-premise and even a hybrid of both.  With a GP deployment you can change as your company or business needs change.  For instance, if you’re a start-up or small business, an on-demand Microsoft Dynamics GP solution is ideal.  You can pay a low monthly fee to license the software, and access it via the internet without having to buy any hardware or software, maintain cash flow.  Then, as your business grows and you add users, it may make sense to establish an IT environment, add IT resources to your staff and bring the accounting solution in house.  You can’t do that with NetSuite.

Reason #2 – Familiar and Role-tailored Experience
Most business people today spend a good deal of their time within the Microsoft Office applications whether it’s Excel, Word or the biggie, Outlook.  The interface for Microsoft Dynamics GP was modeled to look and feel like the Microsoft Office tools we use every day.  Additionally Dynamics GP offers an industry role-tailored interface for a task-centric experience.  This adds up to ease of use with minimized training time and costs as users easily adapt to the familiar structure.  You don’t get that with NetSuite.

Reason #3 – Total Cost of Ownership and ROI
According to information from Forrester and Nucleus Research, 87% of Dynamics GP small and mid-sized business customers achieved positive ROI from their deployment with an average payback time of 21 months.  In contrast, NetSuite fees and add-on module costs can exceed the Microsoft Dynamics GP maintenance fee per user, adding up to higher overall TCO.

Reason #4 – R & D, Stability and Experience
Microsoft invests around $5 billion dollars a year in research and development as part of their commitment to their customers’ long term success.  This investment along with 25 years of experience helps support almost 39,000 Microsoft Dynamics GP customers worldwide.  And with over 2300 certified solution partners, compared to NetSuite’s estimated 150 resellers, you have no trouble finding a partner to deliver a successful GP implementation. You don’t get that with NetSuite.

Reason #5 – Functionality and Adaptability
CPA Technology Advisor’s review of high-end accounting systems gave Microsoft Dynamics GP a 5 out of 5 stars rating and labeled it as “an adaptive solution with a broad set of functionality” which crosses financials, supply chain, manufacturing, project, payroll human resources and business intelligence with built in functionality specific to the manufacturing, distribution, retail, service, healthcare, public sector and not-for-profit industries. A report from the Accounting Library states that 84% of Microsoft Dynamics GP overall customer needs were met.  The same report states that only 31% of NetSuite customers basic features needs were met.

If you’re considering a SaaS application for your accounting solution because of the upside associated with a monthly subscription, ease of implementation and hassle-free IT, look at Microsoft Dynamics GP on-demand and you’ll also get the flexibility to move on-premise, the familiarity of Microsoft Office and a low total cost of ownership.

by OmniVue Business Solutions – Georgia Microsoft Dynamics GP Partner

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In today’s economy all companies are looking for ways to save money. Instead of upgrading their accounting software, lately I have seen that some companies are considering “rightsizing” their accounting software. Companies that own Tier 1 ERP systems like Oracle, JD Edwards & Peoplesoft don’t want to pay the hefty annual maintenance fees. And they realize that they don’t use much of the complex functionality provided with these systems. So I have been getting calls from companies who want to compare Microsoft Dynamics GP as an option. Microsoft Dynamics GP can give them the functionality they need at a fraction of the price.

I point them to this information on the Microsoft site: Oracle (JD Edwards, Peoplesoft) that gives 3 reasons to switch as well as some nice case studies. I also like the recent article in CIO magazine (The Next Big ERP Innovator: Microsoft) which gave some nice comparisons of Microsoft Dynamics to Oracle. The writer observes, Microsoft is “committing more and more resources to its Dynamics solutions, and its ability to integrate Dynamics with its ubiquitous Windows applications—especially Office—makes Microsoft a threat that neither SAP nor Oracle can afford to take lightly.”
Bottom line, if you are using a system that is more than you need, now is the time to bite the bullet and start over. A small investment now will save you money year after year. To learn more about right-sizing to Microsoft Dynamics GP call CAL Business Solutions – a Connecticut based Microsoft Dynamics GP Partner.

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