Western Computer typically advocates a phased approach to ERP implementation. It’s the later phases—after the initial go-live—that often drive real business transformation.
To customers considering new ERP deployments,
The key lies in prioritizing your business requirements. Separating core processes and mission-critical functionality from the “nice-to-haves.” Implementing the highest priority capabilities first allows you to get up and running fast on your new ERP. This also allows for minimizing customizations and custom coding that can bog down the implementation and be costly to maintain over time.
When you’re ready to tackle Phase 2, don’t be surprised to find that your priorities have shifted. The concerns they list one month after going live are typically completely different than the list they made a month or more before the initial deployment.
The reason is that the initial ERP implementation will almost certainly change the way your data is structured. It may also affect the way information flows through your organization. As a result, process bottlenecks that existed before the go-live may be eliminated—or shifted to other stages in the process—revealing new efficiencies and opportunities for improvement. By waiting until users are comfortable with the initial change-over, you can make more informed decisions about next steps.
We see this frequently with our
Mobility is another example of functionality we often push to later phases. We suggest that our customers allow users across the organization a chance to get comfortable with new processes for purchasing or expense reporting. Then, we can take the time to fine-tune those processes as needed, before rolling them out to smartphones and mobile devices.
Our phased approach is similar to the philosophy of “kaizen,” or continuous improvement, where smaller changes yield big results over time. By applying this approach to your ERP deployment, you can avoid the bloat that threatens so many IT projects and position your organization to benefit from your technology investment over the long term.
by Western Computer