I am always a little skeptical about the value of asking for references.
I know that the vendor I am evaluating is going to cherry-pick their best clients, the ones they know had a great experience and will say nice things about them. Those other clients, the ones who might not give glowing reviews, are hidden in a dark closet.
But if you are evaluating a major purchase, such as new accounting software, you want to hear it all. The good, the bad and the ugly.
If you are evaluating Microsoft Dynamics GP accounting software, the best way to get the truth is to ask people who are already using the software. Where can you find them? User groups.
But what if you want to evaluate not only the product, but also the local Dynamics GP partner you will be working with? A partner that holds their own user group and gives you access to their clients has nothing to hide.
If you are in the New England area you can attend
Also you can meet the entire CAL Business Solutions team. Not just the salesperson who comes to your office to do the demo, but everyone you will be interacting with during your project – from support to admin.
Don’t let the term “existing customer event” or “user group” mislead you – these events are open to you as a prospective user too. In fact, we encourage all the “future clients” we know to attend CAL Connect2016.
At a past CAL Connect event we had in attendance five local Connecticut companies that were still in the accounting software selection process. They were evaluating both Microsoft Dynamics and CAL Business Solutions. All five of those companies are now CAL Business Solutions clients (using Microsoft Dynamics GP of course). This event helped them answer the question, “
If you are a
So my insider tip for you is, don’t rely on just a few references hand chosen by a vendor. Go to where ALL the users are.
By CAL Business Solutions,