ERP Software Logo

Microsoft Dynamics vendors provide comparisons and opinions to professionals in the ERP/Accounting software selection process

 
 

Sabrina Zimara, DFC Consultants

How Do I Choose the Right Microsoft Dynamics GP Partner?


    Email | Print

    Choosing the right Microsoft Partner is important to the success of not only your initial software implementation but also your ongoing success. You should feel comfortable that your partner understands your business needs and is willing to go the extra mile in order to help you succeed.

    A good Microsoft Partner should offer:

    • On-Site and Remote support
    • a project manager that coordinates your software installation
    • support technicians to assist you along the way
    • experts in every aspect of the software solutions they support

    A great Microsoft Partner should offer:

    • On-Site and Remote support
    • a project manager that coordinates your software installation
    • support technicians to assist you along the way
    • experts in every aspect of the software solutions they support
    • remote and on-site training classes
    • educational user groups and events
    • CPE credits
    • diverse offerings, making them a one-stop shop for all of your needs including: accounting, software, hosting and custom programming

    When you’re looking for the right partner for you, find out if they have the support staff, expertise and programming that will not only make your software implementation seamless, but keep your employees well educated and ensure your business will be ahead of the game. When meeting with a potential partner have some questions in mind:

    1. What other companies like yours have they worked with? How did that business succeed because of Microsoft Dynamics GP and the partnership?
    2. What kind of track record does the partner have? Have they won any awards? How long have they been in business?
    3. Are they people that you would enjoy working with?
    4. Do they seem like they really care about your business?
    5. Do they respond to your phone calls and emails efficiently?
    6. If you need additional support or features down the road, will they be able to assist you with those as well? Or will you have to find another partner?
    7. Do they have client references?
    8. How long do they think your implementation will take?
    9. Will they communicate updates, pricing changes and licensing information to you?

    Contact DFC Consultants and find out their answers to these questions.

    by DFC Consultants

    Ask This Expert a Question / Leave a Comment

     

     
     
    Live chat by BoldChat
    Show Buttons
    Hide Buttons