Like everyone else, field service companies face the need to remain competitive. For them, it means maximizing efficiencies, solving communication issues between home office and the field, and leveraging data, amongst other items. Field Service companies implement mobility solutions to remain competitive, increase customer service levels, and improve productivity.
In working with field service companies for over 20 years, we’ve found a few tips to keep in mind when researching mobility solutions:
- Choose the right mobile device
- Whatever you do, don’t skip the pilot
- Don’t ignore the most important input – the end users’ input
- Think ahead about your future needs…Will it grow with you?
- Don’t overlook the value of trusted partnerships
To learn more about tips in field service mobility, watch this 1-hour on-demand webinar recording: Advancements in Field Service Mobility:
By: SBS Group –