Has your organization decided to invest in an ERP solution? This is a considerable undertaking, and it’s about more than purchasing the technology and going live with the new system. Making sure you have a trustworthy partner to guide you through the process and train your team so they will actually use the new system is equally important. Below are some guidelines from OmniVue that show what it really means to have a successful
1. The Project Team
The individuals on the implementation team are very important - this group of people will form the backbone of the project from beginning to end. As a client, you should expect to work with consultants who appreciate the culture of your organization and communicate effectively with your team. They should invest time with your staff to understand the requirements, both implicit and explicit. Over the life of the project, the consultants will become an extension of your own team. Even though you’re implementing a technology solution, don’t underestimate the importance of the people behind it.
2. Domain Knowledge
The consultants conducting the implementation must be knowledgeable of your
3. Setting Expectations
As a client, it’s important to clearly identify why you are investing in this new system and what you expect from it. OmniVue defines the roles and responsibilities of the project team early on, so both sides - consultants and the client - understand what is involved. Documenting expectations is a great way to make sure the ‘right’ individuals and stakeholders are on the same page from the beginning, and it also helps the team effectively communicate the scope of the project. Expect weekly status updates and meetings to make sure the project is on track with regard to budget, timeline, and scope. As a client, you can expect to be heavily involved in the implementation process from the start - ownership is key.
We recognize that your needs may change after the project is underway, so OmniVue uses an agile implementation methodology that allows for this. Even with the best project management and the right expertise, the success of the project is at risk without
5. Change Management
What good is your ERP investment if no one wants to use it? Organizations adopt new technology at different paces, so OmniVue evaluates your workplace and helps determine how much
From the beginning, a successful ERP implementation must be mapped to the client’s growth strategy. Taking this approach, along with superior project management, documentation, communication and training will ensure the success of the implementation and maximize adoption of the software. The technology should align with organizational processes and structures so that it supports the company goals, not the other way around. An ERP solution will become an integral part of your business, and OmniVue wants to make sure it lives up to your expectations.