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Why to Consider Microsoft Dynamics GP for E-Commerce vs. NetSuite


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    I’m sure many of you have seen the rather comical Apple parody videos on YouTube featuring the NetSuite Guy vs. the Great Plains Guy. While these videos may be rather amusing it’s important to take a closer look at what Microsoft Dynamics GP is really all about, and how it can be a viable solution for the  business that needs an e-commerce website with the ability to process orders, send invoices, and track receivables all while being seamlessly integrated through an Enterprise Resource Planning (ERP) system.

    NetSuite has marketed aggressively against Microsoft Dynamics recently and is constantly mentioning how difficult it is integrating E-Commerce with Microsoft Dynamics ERP and CRM systems. With several ISV’s (Independent Software Vendors) out there that work hard to develop E-Commerce solutions that integrate with Microsoft Dynamics ERP solutions, we would like to set the record straight on just how complimentary Microsoft Dynamics GP and E-Commerce can be. We will discuss a few areas where we believe Microsoft Dynamics plays favorably.

    A Complete Working Solution

    NetSuite mentions how difficult it can be to integrate multiple pieces like financials, websites, web stores, and CRM into a holistic solution when using Microsoft Dynamics GP. It’s important to note that just because some components can be sold separately, it does not affect the ability of the products to perform as a fully working solution.

    There are several well regarded ISVs out there that specialize in harnessing Microsoft technologies to create a seamlessly integrated online web store that is connected to back-office accounting systems.

    Using technologies like these, companies can improve their operational efficiency by maintaining accurate inventory counts, offering user specific pricing, synchronizing customer data between web stores and Dynamics GP in real-time, and providing back-office order fulfillment. In addition, any product descriptions, prices and associated images that are stored in Microsoft Dynamics GP can be pushed out into the web store. This creates one point of maintenance, saving time and money.

    Connectivity & Familiarity with Microsoft Dynamics GP, CRM, and Microsoft Office Products

    As for connecting all of this business productivity software together Microsoft’s latest improvements to its core products has allowed for easier collaboration between different programs. Steven Elop, Former President of Microsoft Business Division referenced this at Convergence 2010, presenting a keynote that went over GP 2010 and how it integrated with CRM and Office Products like Excel. “With one click you're consolidating information, [using] different systems, putting it in a tool that people can use, Excel, bringing all of those pieces together.” It’s clear Microsoft is serious about bringing all of these systems together to create a complete working solution that allows easy access across financials, supply chain, and sales and customer service. Even NetSuite doesn’t use a completely independent solution, relying on Salesforce.com for its CRM application.

    Strong Support Base

    Microsoft Dynamics has over 300,000 customers worldwide and 10,000 partners. Of those, 41,000 are Microsoft Dynamics GP customers. By selling, developing, or using any Microsoft Dynamics products, you know you have a deep and experienced partner channel to reach out to and find a solution that fits your needs.

    Are you interested in learning more about taking your business online and increasing business productivity with E-Commerce solutions integrated with Microsoft Dynamics GP? Contact us at Azox. As a Microsoft Managed ISV, Azox focuses on providing E-Commerce and payment processing solutions for Microsoft Dynamics GP (Great Plains) accounting software. You can reach us at 734-928-6010 or email us.

    By Aaron Smith, Azox, Inc. - E-Commerce Solutions for Microsoft Dynamics GP

    One Response to “Why to Consider Microsoft Dynamics GP for E-Commerce vs. NetSuite”

    1. my2cents says:

      One thought on this article is 1 database, not the many databases to maintain as you are suggesting. Do you not see the saving there, cost and time maintaining this and paying different vendors to support all these systems. This about it how many points of failures do your multiple systems have????

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