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Sandeep Walia, IgnifyPort of Long Beach, California Selects Dynamics ERP to Improve Customer Service and increase efficiency


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    America’s Second Largest Sea Port Refines Operating, Invoicing and Revenue Tracking Systems for Moving Over $100 Billion in Goods Annually

    I am excited to announce that Ignify has been chosen by the Port of Long Beach California to implement Microsoft Dynamics ERP. The new ERP system will greatly heighten productivity by automating the Port’s critical billing, accounts receivable, revenue recognition and analytical reporting systems responsible for moving more than $100 billion worth of products, natural resources, and provisions traversing through the harbor each year.

    Microsoft Dynamics ERP will serve as the central core for the Port of Long Beach’s new Port Operating and Revenue Tracking System (PORTS) that will be developed and implemented by Ignify. The key role of the PORTS platform will be to help the Port of Long Beach increase the efficiency of the billing process and improve customer service by managing invoices, accounts receivables and cash application. Dynamics ERP -based PORTS will provide EDI and real-time reporting of billing data which is not available in the current system, thereby enhancing financial reporting and automating data validation. In addition, a new web-based portal will offer tenants, terminal operators, and employees the ability to securely create, view and manage orders anywhere an Internet connection is available.

    Other benefits include:

    • Allows port staff and customers to enter billing data directly into a web browser, reducing data entry errors
    • Validates customer self-reported data and calculates charges and credits in accordance with lease agreements and Port tariffs
    • Interfaces with the Port’s Electronic Document and Records management system, Vessel Tracking, Property Management and Green Flag systems
    • Provides dashboard style user interfaces for Port staff, executives and external customers

    Microsoft Dynamics ERP will provide increased automation and efficiency; flexibility and scalability for future enhancements; and better quality control and turnaround time for more effective decision-making.

    The Port of Long Beach is one of the world’s premier sea ports responsible for the transport of goods ranging from textiles, automobiles, petroleum, steel, furniture, and consumer electronics among many other products. The Port is also an economic powerhouse responsible for over 316,000 job in Southern California and 1.4 million jobs throughout the United States.

    The amount of cargo traveling in and out of Long Beach at any given moment along with the amount of data generated for fulfilling these shipments is astronomical. By automating order entry and revenue tracking through Microsoft Dynamics ERP and designing a web-portal where customers can log-in and manage orders themselves, the Port of Long Beach will dramatically improve day-to-day operations while lowering total annual costs.

    In addition to the Port of Long Beach, Ignify in 2009 was selected to implement Microsoft Dynamics ERP system for the Harbor Center port in the Philippines. Ignify was recently ranked as the 26th fastest growing company by the Los Angeles Business Journal and 19th Fastest Growing IT Company nation-wide by Inc. Magazine’s Inc. 500.

    Sandeep Walia is the President & CEO of Ignify

    Ignify is a privately-held ISO 9001 certified company focused on the mid-market and enterprise business space for ERP, CRM, and eCommerce implementations. The company provides design, consulting and implementation services for ERP, CRM initiatives for mid-market and enterprise businesses. Ignify is a Top-tier Microsoft Gold Certified partner ranked in both the Microsoft Dynamics Inner Circle and the Microsoft Dynamics Presidents Club in 2009. Ignify offers a comprehensive set of Business to Business (B2B) and Business to Consumer (B2C) eCommerce solutions for increasing online sales while lowering overall operation costs. Ignify has offices in Los Angeles, Silicon Valley, Nashville, Chicago, Toronto, Manila, Pune and Bangalore. For more information, visit http://www.ignify.com or call 888-446-4395 or email dynamics@ignify.com.

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    Sandeep Walia, Ignify

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    2 Responses to “Port of Long Beach, California Selects Dynamics ERP to Improve Customer Service and increase efficiency”

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